Terms & Conditions
Contact Us
Effective Date: 07/05/2025
1. Introduction
These Terms & Conditions (“Terms”) govern your access to and use of the RCO Ltd website (https://rco.framer.website/) and related services (“Services”). By using our Services, you agree to be bound by these Terms.
2. Definitions
“Client” or “you” means any person or entity accessing the Services.
“Agreement” means these Terms plus any additional terms you agree to (e.g. quotes, service agreements).
3. Services
RCO Ltd provides building, restoration, and maintenance services. Detailed service descriptions, pricing, and timelines are set out in individual quotes or proposals.
4. Service Requests & Quotes
All service requests must be submitted via our website or in writing.
We will provide a written quote outlining scope, fees, and payment terms.
Quotes are valid for 30 days unless otherwise stated.
5. Fees & Payment
Payment Terms: 50% deposit upon acceptance, balance upon completion unless otherwise agreed.
Methods: Credit card, bank transfer, or other methods specified in the quote.
Late Payments: Subject to interest at 2% per month on overdue balances.
6. Intellectual Property
All content on the website (text, graphics, logos, images) is owned by RCO Ltd or licensed to us.
You may not reproduce, distribute, or create derivative works without our express written consent.
7. Client Obligations
You agree to:
Provide accurate and complete information for service delivery.
Grant us reasonable access to premises and utilities.
Comply with any safety or site requirements.
8. Warranties & Disclaimers
Our Warranty: We warrant that services will be performed with reasonable care and skill, in accordance with applicable industry standards.
Client Warranty: You warrant you have authority to engage us and grant access.
Disclaimer: Except as expressly provided, all other warranties are excluded to the fullest extent permitted by law.
9. Limitation of Liability
To the maximum extent permitted by law, RCO Ltd’s total liability for any claim under or in connection with these Terms is limited to the fees paid by you for the specific service giving rise to the claim. We are not liable for any indirect, special, or consequential loss.
10. Indemnification
You agree to indemnify and hold RCO Ltd harmless from any claims, damages, or expenses arising from your breach of these Terms or negligent acts.
11. Termination
Either party may terminate a service agreement by giving written notice if the other party materially breaches the Agreement and fails to remedy within 14 days.
12. Force Majeure
Neither party is liable for delay or failure to perform due to causes beyond reasonable control (e.g. natural disasters, strikes, supply chain disruption).
13. Governing Law & Jurisdiction
These Terms are governed by the laws of New Zealand. Any dispute will be subject to the exclusive jurisdiction of the New Zealand courts.
14. Changes to Terms
We may amend these Terms at any time by posting updated Terms on our website. Your continued use after such changes constitutes acceptance.
15. Contact Information
For inquiries regarding these Terms:
RCO Ltd
Email: kyle@rco.co.nz
Phone: +64275514522